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How can I return an item?

Austria (Österreich), Switzerland, Germany: To our returns portal

International:

• Write a short email with the reason for the return and the order number
• Pack items securely and return them at your own expense
• As soon as the goods arrive back at us, the money will be transferred back.

West Connect GbR.

Donaustraße 4F

82140 Olching, Germany

Please contact us with any questions or others
Issue.

International + UK:

1) International shipping - 4,99€

2) Free international shipping from 140€ order value (with tracking number)

Belgium, Poland, France, Andorra, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Italy, Croatia, Latvia, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Vatican City, United Kingdom, Cyprus

USA:

1.) US - Shipping - 9,90$ (with tracking number)

Germany:

1.) Germany shipping - 3,99€ (with tracking number)

2) Free shipping Germany from 100€ order value (with tracking number)

Austria:

1.) Austria shipping - 4,99€ (with tracking number)

2) Free shipping Austria from 140€ order value (with tracking number)

Switzerland:

1.) Switzerland shipping - 3,99 CHF (with tracking number)

2) Free shipping Switzerland from 140 CHF order value (with tracking number)

Countries we deliver to:

Germany, Austria, Switzerland, Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Czech Republic, Hungary, Vatican City, United Kingdom, Cyprus

Nasze produkty należy prać w temperaturze 30 stopni